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Evidence Guide: BSBPMG634 - Facilitate stakeholder engagement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBPMG634 - Facilitate stakeholder engagement

What evidence can you provide to prove your understanding of each of the following citeria?

Communicate with stakeholders

  1. Identify and document program stakeholders and their communication needs as they apply to the given program of work
  2. Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures
  3. Communicate information as planned and address identified variances
  4. Monitor communication interfaces among constituent projects, and align to relevant program objectives
Identify and document program stakeholders and their communication needs as they apply to the given program of work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate information as planned and address identified variances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor communication interfaces among constituent projects, and align to relevant program objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake stakeholder commitment

  1. Investigate and document interests and expectations of key stakeholders for making program decisions
  2. Develop and implement approaches to influence ongoing stakeholder commitment according to organisational policies and procedures
  3. Share evolving stakeholder interests and expectations across the program
Investigate and document interests and expectations of key stakeholders for making program decisions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement approaches to influence ongoing stakeholder commitment according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Share evolving stakeholder interests and expectations across the program

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess effectiveness of stakeholder engagement

  1. Conduct analysis of interactions with key stakeholders and document outcomes to reach desired outcomes
  2. Assess effectiveness of stakeholder interaction according to program objectives and organisational policies and procedures
  3. Develop plan for future stakeholder engagement based on findings of analysis conducted
Conduct analysis of interactions with key stakeholders and document outcomes to reach desired outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess effectiveness of stakeholder interaction according to program objectives and organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop plan for future stakeholder engagement based on findings of analysis conducted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

facilitate stakeholder engagement on at least one occasion.

In the course of the above, the candidate must:

provide examples of internal and external stakeholder communications, both formal and informal used in the workplace

use different communication approaches in different stakeholder contexts

conduct and document an introspective assessment of stakeholder effectiveness and develop a plan for future stakeholder interactions.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

features of engagement models, benefits and applications

forms and methods of stakeholder engagement

features of several means, media and methods of communication

features of various types and roles of program stakeholders

features of relevant organisation policies and procedures

program and organisational objectives.